CONTACT INFORMATION

Contact Information

How to Reach Us

  • Email: For inquiries, support, or feedback, email us any time at info@shop‑wrldeu.com.

  • WhatsApp/Text: Message us directly at +33 6 77 74 57 69 for quick responses—perfect for order updates or urgent questions.

  • Online Form: Prefer not to email? Use our Contact Form for a fast, easy submission—just enter your name, email, and message.

Business Hours

Our customer‑care team is available:

Expect a reply within 24 hours on business days.

Why Contact Us?

  1. Expert Support: Our friendly team is trained to resolve any issue—from product questions to tracking help.

  2. Multiple Channels: Choose the way that suits you best—email, WhatsApp, or our web form.

  3. Fast Response: We aim to acknowledge every message within one business day.

What to Include When You Reach Out

To help us serve you faster, please provide:

  • Your order number (if applicable).

  • A clear description of your question or issue.

  • Any relevant screenshots or photos for product concerns.

Additional Resources

  • Help Center: Browse FAQs, shipping policy, and returns info for instant answers. 

  • Live Chat: Click the chat icon at the bottom right of your screen for real‑time assistance (available during business hours).